departments and services are among the most profitable enterprises
in healthcare. To effectively manage the business of radiology
you need to partner with an experienced advisor that can not
only provide you with a top-ranked PACS solution but with
outstanding support and continued expertise advice after the
Profitability and efficiency are more important today than
ever before. With increased government involvement, greater
competition, and growing pressure to decrease operational
costs, the challenge to maximize existing revenue and attract
new business can be daunting.
That's where our services shine. Since 1998, we have consistently
shown radiology groups, departments, and individuals how to
get the most out of their PACS through such services as on-site
workflow improvement analysis, user groups, additional on-site
training, and seamless upgrades as they become available.
Click here to find out more about the services we offer and the solutions we represent.
We have more than 170 PACS/RIS clients throughout the ten
southern states. As our testimonial
page indicates, our support staff is rated as second-to-none
by our customers.
Beyond telephone support we offer:
- Secure customer web portals for direct access to our support
- An exclusive national user forum designed to promote dialog
between customers. Our support staff regularly join in the
discussions. Insights and experiences are shared for the
benefit of all.
- Monthly activity reports with support summaries, a list
of upgrades, and other helpful information.
- Regular surveys to monitor the satisfaction of our customers.
We particularly use comments from these surveys to better
our product and service offerings.
- Exclusive user group meetings held regionally throughout
- Useful customer newsletters and other special features.